General Questions
Questions specific to refinancing student loans!
- How can I find the payoff amount for my loan?
- How does Earnest send me my documents, like my statements or tax forms?
- Do you sell my student loan to a different servicer?
- My mathematical minimum payment amount should be less than $25. Why can't I change it to less than $25?
- How do I dispute information on my credit report?
- How can I get a copy of my loan agreement?
- Can I pay by check, wire transfer, or my bank's online bill-pay?
- What is the difference between my billing date and my payment date?
- What would happen to my student loan if I were to pass away or become disabled?
- How do I add or remove a payment account?
- Can I decrease my Auto Payment amount?
- Can I increase my Auto Payment amount?
- I want to make a payment via paper check. Where do I send it?
- How do I cancel an Auto Payment?
- Why can't I log in to my dashboard?
- FAQ: Changing From Biweekly to Monthly Payments
- FAQ: Changes to Your Earnest Dashboard
- How long will it take for you to process my paper check payment?
- Can I make a same day extra or manual payment?
- When will my first payment be due?
- How is my minimum term length determined?
- How do I cancel an extra or manual payment?
- I've heard that Earnest can't refinance Sallie Mae Loans. Is that true?
- Who should consider refinancing with Earnest?
- What is the difference between student loan consolidation and refinancing?
- How do I enroll in Auto Pay?
- How do I find my individual loan numbers for my current loans?
- When should I refinance my student loans?
- What is the minimum student loan balance Earnest can refinance?
- How do I change my Auto Pay date?
