Yes. There are a few different ways to do this.
Send a check. The payment must include the client's first, last name and 16-digit loan number. Our mailing address and check processing timeframes can be found below.
Set up a wire transfer or electronic funds transfer from your bank. This method has the same policies and timeline as a paper check.
[Authorized Third Parties] Call Client Happiness to set up a payment. If you're authorized as a third party, we'll ask you to verify both the client's and your own identity. Once verified, we'll be able to confirm basic account information to you. To make a payment, you will need to provide the routing and account number of a checking or savings account for us to pull the payment from.
[Unauthorized Third Parties] Call Client Happiness to request a payment. To know what account to look for, we will need the client's first name, last name, and one of the following: Earnest account number, mailing address, phone number, email address. In addition, we will need an account and routing number of a checking or savings account from which to pull the payment.
For information on paper check payment processing times, click here.
For our mailing address, click here.
For information on authorizing a third party on your Earnest account, click here.