Yes. There are a few different ways to do this.
Send a check. The payment must include the client's first, last name and 16-digit loan number. Our mailing address and check processing timeframes can be found below.
Set up an electronic funds transfer from your bank. This method has the same policies and timeline as a paper check. Please note, we are unable to accept wire transfers at this time.
[Authorized Third Parties] Call Client Happiness to set up a payment. If you're authorized as a third party, we'll ask you to verify both the client's and your own identity. Once verified, we'll be able to confirm basic account information to you. To make a payment, you will need to provide the routing and account number of a checking or savings account for us to pull the payment from.
[Unauthorized Third Parties] Call Client Happiness to request a payment. To know what account to look for, we will need the client's first name, last name, and one of the following: Earnest account number, mailing address, phone number, email address. In addition, we will need an account and routing number of a checking or savings account from which to pull the payment.
For information on paper check payment processing times, click here.
For our mailing address, click here.
For information on authorizing a third party on your Earnest account, click here.