Earnest services all of our own student loans. As your servicer, we provide and support your online dashboard. We also provide your monthly statements, loan agreement, tax documents, and report your loan to the credit bureaus. Most of all, our Client Happiness team is here for you, start to finish. We're the team helping you with everything you need to manage your loan.
Please note that your loan itself may be sold and owned by another company. This should have no impact on your Earnest experience. We do not transfer servicing of your loan to another company. Earnest will service your loan for the life of the loan.
As always, should you have additional questions or concerns, please don't hesitate to reach out.