I've heard that Earnest can't refinance Sallie Mae Loans. Is that true?

Nope! Here's some context: Earnest was acquired by Navient in 2017 as an independent subsidiary. Navient had an agreement with Sallie Mae Bank that prohibited Earnest from refinancing Sallie Mae loans. This restriction lifted in January 2019. Currently, as long as both you and your Sallie Mae loans meet all of our eligibility criteria, we can refinance them.