Unfortunately, we’re unable to refinance loans that are currently in default or in collections. If you work with your current lender to get your loan(s) into good standing, we advise applying after the loan has been brought current and reflected on your credit report. We invited you to take a look at our eligibility criteria here.
If you think there may be an error on your credit report, we recommend reaching out directly to the credit bureau, Experian, to get it corrected.
If you’re looking for a lender that may be able to offer refinancing based on your current financial circumstance, we recommend taking a look at our partner site, Student Loan Hero, for a list of other possible options.