We typically accept loan payments from an approved electronic fund transfer from your connected financial institution. Although we can accept other forms of payment on occasion, at no time will Earnest require any borrower or loan applicant to submit payment by gift card or cash card of any type, credit card, PayPal®, money order, or cryptocurrency (such as Bitcoin). You may call our Client Happiness team at (888) 601-2801, Monday through Friday, from 6 a.m. to 5 p.m. PT, excluding holidays. You can also reach out by email at hello@earnest.com or by clicking the "Get In Touch" button at the bottom of this article.
Note: Personal loans are originated by Earnest, but serviced by our trusted partner, Systems & Services Technology (SST). These instructions apply only to student loan refinances serviced by Earnest. For more information on your available payment options for your personal loan, please contact SST directly. You can find their contact information here.