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How do I change my email address or password?

To change your email address on your Earnest profile, log in to your Earnest account. Click on your name in the top right corner of your dashboard. Select Account Settings and update the email field. Be sure to click "Update Email" when you're done. If you have an active Earnest student loan, you'll also want to update your email address on your payment portal. To do this, click the 'Loan Details' button>scroll to and open the "Profile" box>click the "Pencil" icon next to Email>enter your new email address, confirm it then click "Submit". 

To change your password on file, log in to your Earnest account. Click on your name in the top right corner of your dashboard. Select Account Settings and update the password field. Be sure to click Update Password when you're done.

 

See also, How to Reset Your Password.

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