To update your email address, please contact our Client Happiness Team during our business hours, Monday through Friday, 6 a.m. to 5 p.m. PT, excluding holidays. We’re happy to help you with this via live chat or over the phone. Please feel free to call us at (888) 601-2801 or click the chat icon in the bottom right corner.
To update your password, start by signing in to your Earnest account. From the left-hand navigation menu, select “Profile.” In the Login Information section, click on “Change Password.” When you’re finished, be sure to click “Update and Logout” to save your updates. After updating your password, you’ll be logged out automatically. You can then sign back in securely using your updated information.
If you’re unable to sign in or run into any issues while making these updates, we’re here to help. Just click the “Get in Touch” button at the bottom of this article to reach our team. If you’re having trouble accessing your account, you can find steps to reset your password here.