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Sallie Mae: How to find your 10-day payoff amount

Your Sallie Mae account number is either a 9-digit number or a 16-digit number that can be found on your billing statement. If your loan if 16-digits, your account number will start with the number “5”. You can call Sallie Mae directly at 1 (800) 472-5543 to get your 10-day pay off information or sign into your account and do the following:

Sallie Mae has recently removed their student loan payoff calculator. To obtain your 10-day payoff balance, you will need to contact Sallie Mae at 1 (800) 472-5543.

All payoff checks to Sallie Mae will go to the following address:

Sallie Mae

PO Box 8459

Philadelphia, PA 19101-8549

If you want to pay off some but not all of your loans, you’ll need your individual loan identifiers. Loan identifiers are 1-01, 1-02, and so on. Each loan under your account number will have this unique ID so you can indicate which loans are to be paid off and which are not to be paid off.

If your Sallie Mae loan is overpaid by Earnest, a check will be sent by Sallie Mae directly to your mailing address.

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