Once signed into your Earnest account, your loan status and payment details can be found by clicking on "My Loans" at the top of the page. You can also contact our Client Happiness team via phone, chat, or email.
When you first submit your application, you will receive a confirmation email letting you know that it is now under review. We then review your application and check to see if there is anything we are missing that is necessary in order to make an accurate decision. If we need additional information from you to review your application, we will email you and request that you supply that information in your Earnest account.
As soon as we receive all of the necessary information, we will review your application and email you once we have made a decision.