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Why Haven't My Previous Loans Been Paid Off Yet? | Student Loan Refinancing

Our payoff timeline is usually 10 USPS days from the time you sign your loan agreement. Please keep making payments until your previous servicer shows a $0 balance, which means it has processed our payoff check and your loan is now with Earnest. We never want to risk you having a late payment in the event that our loan payoff payment has not been processed by your previous servicer.

 If you have any questions, please contact our team using the "Get In Touch" button at the bottom of this article. We’re here to help in any way we can!

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