We know that new circumstances may affect your ability to make payments, so we provide a range of protections should your financial situation change.
In the unfortunate event of death or total and permanent disability, the executor of the decedent's estate may formally request relief which will be granted at Earnest's discretion.
For our personal loans, we are happy to work with clients who are experiencing difficulty making their monthly payment. If you are seeking additional information regarding forbearance, please click here. Please contact our Client Happiness team via phone, chat, or email to discuss your specific situation.
Note: personal loans originated by Earnest may be serviced by either Earnest or SST. For information about SST, click here. If you're unsure whether or not your loan is serviced by SST, please log into your account, and click on the "My Loans" tab. If the "My Loans" tab shows a "Loan Details" button, your loan is serviced by Earnest. Otherwise, it is operated by SST.